Have a question about your order or have an issue placing an order? We’re here to help! Send a message to firstname.lastname@example.org. We’re available from 9am-5pm PT, Monday-Friday, excluding national holidays.
PAYMENT TYPES ACCEPTED
RETURNS AND EXCHANGES
To initiate a return within 10 days of the delivery date, please email email@example.com. All sales items are FINAL SALE.
Not sure about your size? Check out our Size Guide.
DISCOUNTS AND PROMOTIONS
You can add a discount code after you’ve started the checkout process. Enter the code at checkout and your total will reflect the new amount. Our website allows one discount code per order. If you have multiple discounts, save one for your next order or pass it along to a friend.
Sign up for our newsletter to receive email updates, which may contain promotional codes for special discounts that can be applied to your order. In order to take advantage of these discounts, you must enter the code in the specified “Discount Code” section on the “Shopping Cart” page and click “Apply”. Note: some promotional codes require customers to be logged in for the code to be applied and may not apply to sale items. Only one promotional code may be used at a time per order. If you return an order that was placed at a discounted price, you will be refunded the amount paid. Shoplesuperbe.com will not re-issue a promotional code for a discounted order that has been returned. All promotional codes are valid during a certain time window, unless otherwise specified.
We make every effort to maintain our inventory levels as accurately as possible. However, we may run out of stock on popular items. In the rare case that an item you order is out of stock, we will notify you via e-mail and make the necessary changes to your order total. If the item you want is sold out, please email firstname.lastname@example.org to join our waiting list, once we restock, we will notify you.
We have made every effort to display the colors of our products that appear on the site as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be completely accurate. Please reach out to us at email@example.com if you have any questions!
We are available via email 9am-5pm Monday-Friday, excluding national holidays.
Customer service inquiries: firstname.lastname@example.org
We do not offer price adjustments or price matching.
Refunds are processed within 5-10 business days of the receipt of your return. All refunds are issued to the original form of payment. Any returns received 10 days after your Return Authorization due date will be processed as store credit.
RETURNS ON FINAL SALE / DISCOUNTED ITEMS
Any merchandise discounted at 40% or higher is final sale. All items in the sale section are non-refundable. No exchanges or returns will be accepted for final sale merchandise. Items that qualify as final sale are noted on their product page. No price adjustments on past purchases. All face masks are final sale, no exceptions.